Welcome to MTR Europe!

MTR Corporation is recognised as one of the best performing and highest quality rail operators in the world. Our aspiration is to be a leading multinational company with a vision to connect and grow communities with caring service.

Today, from its starting base in Hong Kong, the Corporation has expanded into the Mainland of China and taken on a range of railway-related projects and operations internationally. In the Mainland of China, the Corporation has been involved in the construction of and now operates Beijing Metro Line 4 and Line 14, Shenzhen Metro Line 4 (Longhua Line) and Hangzhou Metro Line 1. MTR Corporation also operates and manages Melbourne Metro in Australia and in September 2014, the Northwest Rapid Transit Consortium, of which the Corporation is a shareholder, was awarded the Operations, Trains and Systems Public-Private Partnership (PPP) contract for the Sydney Metro Northwest project in Sydney. In February 2015, Beijing MTR Corporation Limited, of which we are a shareholder, initialled the Concession Agreement for Beijing Metro Line 16 and it will participate in the investment, operations and maintenance of this new line under PPP.

UK and European operations

MTR Crossrail is the operator of Transport for London’s Crossrail concession (which will be renamed the Elizabeth line when fully open), and is currently running TfL Rail services between Liverpool Street in London and Shenfield in Essex.  MTR will begin running services between: Heathrow and Paddington in May 2018; Paddington and Abbey Wood in December 2018; Paddington and Shenfield in May 2019; and full through services (including to Reading) in December 2019.

MTR has operated South Western Railways, one of the largest UK franchises, as a joint venture with First Group since August 2017 providing commuter services between central and South West London and suburban and regional services in the counties of SurreyHampshire and Dorset, as well as regional services in DevonSomersetBerkshire and Wiltshire. First MTR South Western Trains Ltd will deliver new trains, redeveloped stations, and a range of other enhancements which will improve both rail services and customer experience.

Other features of MTR in Europe include:

  • MTR was a joint venture partner in the highly successful London Overground Rail Operations Ltd (LOROL), which held the concession from November 2007 until November 2016. 
     
  • Elsewhere in Europe, MTR’s contract to operate the Stockholm Metro (Tunnelbanen) has been successfully extended; we also run the Stockholm Pendeltåg commuter railway and provide open access MTR Express services between Stockholm and Gothenburg.
     
  • MTR has won UK National Rail Awards Passenger Operator of the Year Award for two consecutive years in a row (2017 and 2016) for LOROL’s operation of London Overground.
     
  • MTR has won London Transport Awards Rail Operator of the Year Award (2017) for MTR Crossrail.
     
  • MTR is part of a case study by the Involvement & Partnership Association for our exemplary industrial relations at MTR Crossrail.
     
  • MTR has won Swedish Quality Index Best Operator in Sweden (2016 and 2017) for its intercity Sweden MTR-Express. 
     
  • MTR has won the 2014 Swedish Quality Award by the Swedish Institute for Quality. The prestigious prize is awarded annually by His Majesty King Carl XVI Gustaf to an organisation that serves as a role model for quality work and which has demonstrated a long-term, systematic approach to implementing quality improvements.

 

MTR Europe’s head office is based in London – contact details