MTR has been named Asia Pacific Digital Transformer of the Year at the International Data Corporation (IDC)’s inaugural DX awards, building on its previous selection from IDC as Hong Kong Digital Transformer of the Year and its recent success at the Hong Kong Design awards, where two of its stations took home major prizes for excellence in infrastructure development.
The digital transformer awards recognise institutions that have had a significant impact on markets using digital and disruptive technologies across the Asia Pacific region. MTR was presented with the regional title for a series of new digital initiatives designed to enhance customer experience. These include the MTR Mobile app, beacon technology to enable indoor navigation, geo-location technology to provide real-time schedules of feeder bus services, data sharing to provide comprehensive alternative transport information when incidents occur, and artificial intelligence that helps passengers to identify the ticket right for them.
Success at the Hong Kong and Asia Pacific level of the IDC awards comes after MTR was awarded two Silver Awards for Public and Institutional Architecture at the recent Hong Kong Design awards. These projects were delivered under an integrated ‘Rail + Property’ model, under which MTR designed and developed the infrastructure around the stations as well as operating rail services on the line.
The model combines the power of transport connectivity with property development to ensure that infrastructure is designed to meet communities’ needs. Over the past decade, MTR has developed over 2 million square metres of commercial space, developed over 96,000 apartments, and now owns and manages 13 shopping malls.
MTR is currently in the process of revitalising the existing stations along London’s future Elizabeth Line Crossrail route, and in South Western Railway, which it operates as a joint venture with First Group. Earlier this year its delivery of the complex new South Island Line was named International Project of the Year at the British Construction Industry Awards.
Jeremy Long, CEO European Business, MTR Corporation, said:
“MTR is an acknowledged world leader in station design and project delivery, and we are proud to be also recognised for our work this year in digital initiatives. We will continue to bring this award-winning expertise to our existing operations, and future business development projects, across the UK and Nordic regions.”
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